These are just a few of the hundreds of delighted customers who have bought from Yorkshire Beds Online. As you can tell from the comments below, we provide a personal service, our customers know they are talking to a real person. Our aftersales service is second to none - we are not just here for you before you make a purchase, but we are also here afterwards. As an independent business our reputation is built on recommendation and word of mouth, if you have any thoughts at all, we'd love to hear from you. John Kent, Company Director.
Dear all at yorkshirebedsonline.com,
I would like to thank you all for the fantastic service. I recieved my bed within 24hrs of ordering, was contacted within the hour of placing the order by a real person to organise delivery and the bed arrived well packaged so it is in perfect condition and I am absolutely delighted with the quality of the product (especially considering its price). Credit where credit is due. Well done and thank you very much!
Regards, Hilary Mackenzie
Hi John
First of all, Thank you for the excellent service and delivery that you have given us with the contract beds.
1 single contract divan.
I will be in touch when we need to place another order.
Regards
Pam (Flamingoland)
Hi John,
Our Joseph Odido bed (and mattress) arrived yesterday and we really love it! Best night's sleep in ages and my back (recurrent problems) is loving the mattress. Thanks so much for a good internet experience and the great service- please pass on my regards to the distribution depot- they were really helpful and courteous on the phone and did what they said they would do.
We'll be back for our next bed purchase.....
Kind Regards, Sue
Dear all
Thanks for the bed, it was worth waiting for and we are delighted with the enhanced mattress, just the ticket for my six feet tall son!!!
Thanks again, Best wishes
Olwen Pickering
Hi, I would just like to say how wonderful the bed is that was delivered to me on Saturday morning (may I say very promptly at 8am).I will definitely recommend your company to friends and family.
Kind Regards, Alison Taylor
bless you you John!
It was nice speaking with you this morning and many thanks for matching the price of that other silly company, it is much appreciated!
Cheers for now
Sarah, Tim & Molly Batts, Wantage
Thank you for your very prompt service. I will certainly forward your company's name to anyone wishing to purchase a bed.
Joanne Burton
Many thanks for all your help John, it’s been a pleasure to deal with Yorkshire Beds Online.
Regards, Carrie Meeks
Hi, I got the bed yesterday. Thank you very much and I am very happy with your good service and surely I will recommend it to my friends. Wingyui Wong
All done thanks John - Happiness has returned to the Houghton master bedroom, I will be in touch when we are ready to upgrade the bedstead. Chris
Thank you very much for your excellent service in delivering our Madrid leather bed in very difficult circumstances due to the flooding in your area. We were very grateful for the telephone call on Monday afternoon to advise us of the situation and the delay in delivery. However, the bed duly arrived just after 9 am on Wednesday, just a mere 24 hour delay and we are delighted with the bed.
We shall have no hesitation in recommending you to family and friends. Many thanks again for a first class service.
Karen and Gerwyn Gibbs
Just wanted to say thank you for your understanding regarding Christine. The use of the chrome bedstead is a godsend and a really good bit of customer services. We\'re really impressed.
Thanks again, Keith.
Hi, Just wanted to let you know the headboards arrived as promised on Saturday and I am delighted with them. Many thanks for your excellent service. Kind Regards
Julie Whitwham
Hi John, Many thanks for organising our mattress order, thank you for keeping us informed - the whole process was so smooth and easy. We received our mattress this morning via Nightfreight who advised us before they arrived that they were half an hour away. The mattress arrived and was packed extremely well and is a fabulous quality product. We are looking forward to a great nights sleep tonight. Thank you once again, we will recommend your company - excellent service and communication. Dianne and Simon Goodman
dear john, thanks for your help yesterday - the bed came @ 5.30. thanks for your help the bed was lovely. many thanks, salma xxxx
Hi, the oak bed arrived today and we are delighted. We even managed to put it together without a hitch! Looking forward to a proper night\'s sleep for once. Jerry and Jules.
Dear John
Thank you for all your help, I will certainly recommend your company to my friends and family.
Janice
Dear John,
I just wanted to thank you for your excellent service. May I wish you, your team, and family a very merry Christmas.
Kind regards,
Rod Harrington
Bed arrived in good order!
Very pleased with your service. Thank you
Best regards,
Geoff Robson
John
Having been let down 4 times by a national retailer on a bed purchase, what a refreshing change in customer experience to call you, discuss an order, place it and have the goods delivered on time and as promised
This is what retailers used to be like and I am delighted that I found you and will certainly use you again
Customer experience 10/10 and with service like this, you have a business to be truly proud of
Thank you
Colin Muir
Good Morning John
Just to advise that the bed I ordered online Friday morning 14th March was delivered yesterday, Monday 17th March. What can be said. Excellent service all round. Very fast, extremely efficient and cost of item considerably less than any other store online or high street/retail park. Well done to you and all concerned. I would recommend Yorkshire Bed Company without hesitation. Next time I require a new bed there will only be one stop.........
ps the bed itself was of a high quality - looks great
--
Kind regards Lynn
Hi
Just wanted to say thanks so much - our new bed is fantastic and I can\'t believe how easy it was to order and arrived as promised. I am sick of having to wait a long time for orders, and of being told that what I have ordered is out of stock indefinitely! I think Yorkshire Beds provides a cracking service and would recommend you to anyone.
Thanks again.
Rachel Auty
Hi Debbie
Our bed arrived spot on time this afternoon via TNT. Just to let you know that we\'re well impressed with the bed, the care taken with the packing, and the speed of delivery. Perhaps you could pass our comments on to those concerned.
Will certainly contact you again when we require anything else.
Kind regards.
P Trenell
Hi John
I would express my appreciation on behalf of my wife and I on the efficiency and skill shown by The Yorkshire Bed Company.
Delivery was both prompt and the delivery men we both helpful and took away our old bed with ease.
Many thanks and we would have no hesitation in recommending your company to our friends, clients and contacts.
Mike Smith
Hi
thank you for a great service. Mattress arrived on time and at a competitive price. Great to deal with a company that delivers. Thanks again
Dave Martin
Hi
Thank you for your trouble-free transaction. Your communication was excellent and we are very satisfied with our bed. We will have no hesitation recommending your company to others. Also the packaging and delivery were first class. Thanks again. Maxine Court
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